FAQs
Account & Access
- Welcome to Lexarius
- Getting started
- How to approach your learning journey
- Practising effectively with roleplays
- My name was added incorrectly. How do I change this?
- How do I change my password?
Roleplay Experience
Data & Privacy
- What happens to my data after I leave my current organisation?
- I no longer need access to the platform. How can I delete my account?
- Where is my data stored?
- Is my data used to improve or train the personas?
- Is my data shared with my organisation?
- Who has access to my conversation history?
Feedback & Results
- I would like to access the transcript of a past coaching conversation
- Can I delete a past conversation from my history?
- Can I export my conversation history?
- How long are my conversation transcripts stored?
- I need to access the transcript of a past role play conversation
- Can my manager or coach see my feedback?
Technical Support
- Does Lexarius work on mobile or tablet?
- What should I do if my microphone isn’t working?
- I can’t hear the AI. What should I do?
- What to Do If the Platform Feels Slow or the AI Is Lagging
- The experience won’t load at all. Any suggestions?
- My roleplay froze or stopped mid-conversation. How can I fix this?